Privacy Policy

Privacy Policy

Modified on: October 13, 2025

Please read this Privacy Policy thoroughly before using our Services.

Introduction

Thank you for using Spring People.

We are highly committed to protecting your Personal Data. This Privacy Policy explains how we collect, use, protect, and process your data on our website, mobile application, and all platforms we manage (hereinafter referred to as “Platform”), which provide Human Resources Management System (HRMS) Services.

By using our Services, you are deemed to have agreed to all the terms and conditions in this Privacy Policy.

About Your Data Processing

Spring People acts as a Service Provider/Data Processor working under an agreement with our client (the company you work for).

Your company acts as the Personal Data Controller. This means that our data processing, including payroll calculations, is based entirely on the instructions and consent you have given to your company.

The purpose of this policy is to:

  1. Ensure you understand what data we process and why.
  2. Explain how we process data so that our services can function properly.
  3. Explain your rights regarding Personal Data.

Personal Data We Collect

We collect data necessary for our HR and administrative services. We may obtain this data from our clients (your company) or directly from you.

The types of data we collect include:

Data Category Data Examples
Identity & Contact Data Name, Employee ID, Gender, Address, Date of Birth, Email, Phone Number, Face Data (Face ID), and Emergency Contact Information.
Financial & Payment Data Bank Account Details, Salary Data, BPJS & Tax History, Payment/Billing History.
Employment & Attendance Data Position, Department, Attendance Records (Time In/Out), Leave Requests, Work Schedule, Recruitment Data.
Technical & Usage Data IP Address, Device Type, Activity Log, and Access Time.

Note: Incomplete provision of Personal Data may result in us being unable to provide the Services optimally.

Use of Your Personal Data

We use your Personal Data for the following purposes on behalf of your company:

  1. Providing Core Services: Processing payroll, recording attendance (absences), leave administration, and other HR management.
  2. Verification: Using Face ID specifically for attendance (absence) recording and identity verification purposes.
  3. Communication: Sending important notifications related to employment, work schedules, or your payroll.
  4. Security & Improvement: Detecting misuse, improving system security, and developing Services.
  5. Legal Compliance: Fulfilling obligations to government authorities (such as BPJS or DJP) in accordance with applicable laws.

Your Personal Data will be stored for a minimum of 5 (five) years or as long as necessary to fulfill the above purposes, whichever is longer.

Disclosure to Other Parties

We will not sell or rent your Personal Data. We will only disclose your data to other parties if:

  1. You have given your consent: You have agreed to the disclosure.
  2. Service Providers: To third parties (vendors, contractors) who assist us in operating the Services (e.g., cloud service providers).
  3. Legal Compliance: Required by Applicable Law or at the direction of government/authorities.

Your Data Security

We protect your Personal Data by implementing the public security standard. However, you are responsible for maintaining the confidentiality of your account details.

Your Rights

You have the right to:

  1. Access & Copies: Request access to and obtain copies of your Personal Data.
  2. Correction: Update or correct inaccurate Personal Data.
  3. Withdrawal of Consent: Withdraw your consent (however, withdrawal may result in you no longer being able to use our Services).

Requests to exercise your rights must be sent via our official email address below.

Privacy Policy Changes

We reserve the right to change this Privacy Policy from time to time. We will notify you of any changes via the Platform or your email. You are required to check this Policy periodically.

Contact

If you have any further questions, please contact us via email: support.springpeople@springkraf.com